About CRC

CR&C offers a unique advantage to our clients: a coupling of rigorous market and social research techniques with expertise in the evaluation of programs, policy and legislation. We offer the capacity to undertake efficient market research processes in-house that are informed by our understanding of policy and evaluation issues.

Our areas of expertise

Our research and evaluation work covers many fields, our core business is the impact of government regulation.

Healthcare

Performance indicators
Delivery of health services
Health program administration
Safety & quality in health care
Patient satisfaction

Food Safety

Food safety policy & regulation
Food handling in businesses
Food handling in the home

Workplace

Safety culture in the workplace
Workers compensation
OH&S management

Association memberships

CR&C is a member of the Association of Market and Social Research Organisations. Our staff are members of professional organisations such as the Australian Market and Social Research Society and the Australasian Evaluation Society.

Our approach to research & evaluation

As specialists in research design, we do not sell particular research methods. CR&C’s strength lies in our proven ability to tailor the optimal methods for each specific assignment. The majority of our projects integrate several methods (now recognised as "mixed methods") to deliver the information and recommendations which meet our client’s needs.

Some of the core methodologies that we employ in our research and evaluations are:

Quantitative

Telephone surveys (CATI)
Internet & intranet surveys
E-mail surveys
Postal surveys
Face-to-face surveys
Reviews of existing data
Multivariate data analysis

Qualitative

Focus-groups
Depth interviews
In situ observations
Workshops & Forums
Calls for submission
Cognitive clinics
Computer clinics
Case studies

Desk Research

Literature Reviews
Document Reviews
Consultations
Meta-evaluation
Financial review
Legislation & policy analysis